Why People Don’t Trust Car Salesmen

Woman purchasing a carAt Honest Car Dealer, we know that quite a few drivers don’t trust car salesmen—it’s why we made this blog, after all, to give you an honest perspective—but we think it’s important to ask why people don’t trust car salesmen. You might have one reason or another why you are wary of someone trying to sell you a car, but we have a few ideas as to why drivers in general are unsure of whether they can trust a car salesman.

A Few Bad Apples Spoiling the Bunch

Before we get into why drivers might not trust a new or used car dealer, we want to say one thing first: We’re confident that most car dealers are actually trustworthy. People are more likely to remember that time their friend got a bad deal on a car or was sold a lemon than the dozen people who had a quick, easy, and pleasant trip to the dealership for their new car.

Even if all car dealers behaved honestly and with good intent, people would still be wary for of a variety of reasons:

  • Cars are expensive. Aside from a house, a car is going to be one of the most expensive investments you make in your life. You should be cautious for that reason alone.
  • Dealers work on commission. While not all car dealers operate on a commission, many of them do, and many drivers think that means those dealers care about their own personal bottom line before anything else (and some of them do).
  • Things happen behind the scenes. Most people don’t know how their car works, exactly, but they know even less about the financing process. Frequently it involves a car salesman leaving the room and then coming back after conferring with someone. If you can’t see all of the cards, you’re going to be worried about the game you’re playing, especially when the stakes are so high.

Shop Smart, Stay Cautious

We think the majority of new and used car salesmen are really just trying to help you find the right car, but that doesn’t mean you shouldn’t be cautious. Do your research, ask as many questions as you can, and if you’re concerned about whether they are working on commission, ask. And always remember to come back to Honest Car Dealer and explore our FAQ for more tips.

March 8, 2016 by Jamie Rettig